Transfer and Cancellation Policy

Seat transfers are gladly accepted. Only one transfer is permitted per original registrant. If you need to transfer your seat to another person, you must do so at least two weeks before the start of the program. Transfers must be made in writing by the original registrant and sent to info@tfsx.com. Please “CC” the substitute in your email and include his or her name, email address, and phone number. The individual submitting the transfer is responsible for all financial obligations (any balance due) associated with the substitution. An additional $25 processing fee will be charged for transferring your seat. Beginning two weeks before the start of the program, all seats are non-transferable.

We do not support partial seat swaps or registration sharing of any kind; nor do we prorate registration costs if you are only able to attend certain training days. You MUST be able to attend the full program.

You are eligible to receive a partial refund for registration cancellations up to two weeks before the start of a program.

Cancellations made six weeks before the start of a program will receive a refund less 25% of your purchased registration price; cancellations made five weeks before the start of a program will receive a refund less 50% of your purchased registration price; cancellations made four weeks before the start of a program will receive a refund less 75% of your purchases registration price. Beginning two weeks before the start of a program, all registrations are non-refundable. For in-person programs, we suggest you consider investing in travel insurance, in case an extenuating event prevents you from attending.

You may not defer your tuition to a future program.